Faqs

Getting Started

Following are a few answers to all kinds of questions you may have in order to clarify doubts that all of you may have about our business model.

No we do not ship internationally. But we are covering the Whole USA.

Once the order is placed, it shall take 3 to 6 days, to reach you. However if you are looking for something urgent we also providing 2nd day and same day Shipment as well.

For deliveries within USA, we use FedEx as our courier.

Yes, you can track your orders. As soon as your order is shipped you shall receive a shipping confirmation message from the courier via email with tracking information.  You can also use our “Track my Order” option to track your shipping.

Hey! We are unique; we don’t bother you with shipping cost. briarwood-home.com offers its customers FREE SHIPPING on all its products.

Yes, of course if you are placing the order as gift or would like to place the order to another address, when putting shipping information on our checkout page just click on “Use Different Address” and you can enter your desired address on the page.

If an item is out of stock, you can always add it your wish list. We will make sure to give your order 1st priority as soon as it hits the inventory we will send you an update on your email.

The orders if needed to be cancelled or amended can be done so. briarwood-home.com shall gladly offer an exchange or refund within 30 days of receipt
(Excluding delivery & service charges)

We accept VISA, Master Card, Discover and American Express, however you can also send us an order using PayPal.

You shall pay in US Dollars ($).

Yes we maintain maximum level of security briarwood-home.com is SSL certified and we are using First Data as our Merchant.

Yes you can order without registering with us, our policy is simple to make your shopping experience quick and easy for you.

Any information that you share with us is absolutely secure and stays with us. We respect your security and maintain it to the maximum level.

If you cannot sign in or you have forgotten your password, no need to panic.
Go to login; Click “Forgot my Password”.
Follow the instructions you receive from us & you should be well able to recover your password.

You will receive a confirmation email by the briarwood-home.com that your order has been securely been delivered to its correct destination via our defined courier.

You can track your orders. As soon as your order is shipped you shall receive a shipping confirmation message from the courier via email with tracking information. You can also use our “Track my Order” option to track your shipping.